Shipping Policy

Processing Time & Insuarance: Our processing time is 1-4 business days after your payment and you will receive you packages within 7-15 business days, tracking number will be provided after that. Shipping fees for West Malaysia is free and RM15 for East Malaysia (Sabah/Sarawak).

Different Shipping Methods: For Singapore buyer, our processing time is 1-4 business days after your payment and you will receive you packages within 7-14 days. Tracking number will be add to https://www.17track.net/en for you to track you packages.

Generally, after we confirm your full payment, your package will be shipped out within 24-72 hours. It takes 7-15 business days. In case of delayed flight, the delivery time may be take a few days. Thanks for your understanding.

Delivery Guarantee:
Delivery is guaranteed. In the event that your package is lost or blocked we will reship once at our expense.

Shipping Tips: After we shipped your package, we will email you the tracking number. Usually you can track your package on the internet in the next 24-48 hours. If you can not track your package on the internet (tracking links) after 3 working days, we suggest you email to our sales immediately. And we will try our best to fix the problem as soon as possible.

If you not received your package in 30 days, please also inform our sales, we will check what happened and help you out. If the package lost, we will resend the package soon.

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